Refund Policy

This policy applies to every digital product sold on ayurvedaorigin.com (the "Site"), including PDF ebooks and protocols. Where a product page states a longer guarantee period, the longer period applies to that product.

14-day full refund

If you are not satisfied with a purchase for any reason, we refund the full purchase price within 14 days of the purchase date. You do not need to give a reason, and you keep the files you downloaded.

How to request a refund

Reply to the purchase or delivery email you received after checkout, or email [email protected] from the address you used at checkout with the subject line "Refund". Include the order number if you have it. A sentence on what was missing is welcome but not required.

How long refunds take

We initiate the refund within 1 business day of receiving your email. Our payment provider, Dodo Payments, then returns the money to your original payment method. Banks and card issuers typically take 5 to 10 business days to show the credit.

What is refunded

• The full purchase price of the product.
• Any taxes charged at checkout.

Refunds are made to the original payment method only.

What happens to your copy

Nothing. Our products are delivered as files and there is no account to deactivate. The copy you downloaded remains yours for personal reference.

After 14 days

Requests after the refund window are reviewed case by case. If the problem is ours, for example a download link that never worked, a file that would not open, or a mistake in the content, we refund regardless of the date. Email [email protected] and explain what happened.

Duplicate or accidental purchases

If you were charged twice or bought the same product more than once, email us and we refund the duplicate charge in full, at any time.

Chargebacks

Please email us before opening a dispute with your bank. We refund without question inside the window, and a refund reaches you faster than a chargeback does.

Contact

Refund and billing questions: [email protected]. We answer within 1 business day.