Refund Policy

The 14-day full refund

If Which Herb, and Why does not make the herbs make sense for you, or if for any other reason you are not satisfied, we refund the full purchase price within 14 days of purchase. You do not need to give a reason. You keep the PDF.

How to request a refund

Reply to the delivery email you received after checkout, or email [email protected] from the address you used at checkout, with the subject line "Refund". One or two sentences on what was missing are welcome but not required.

How long refunds take

We initiate the refund within 1 business day of your email. The payment processor then returns the money to your card or bank account, which typically takes 5 to 10 business days depending on your bank.

What is refundable

• The full purchase price of the ebook.
• Any taxes charged at checkout.

What happens to your copy

Nothing. The PDF you downloaded remains yours for personal reference. There is no account or dashboard to deactivate.

Beyond 14 days

Requests after the 14-day window are reviewed case by case. If the problem is ours, for example a download link that never worked or a caution we should have stated more clearly, we refund regardless of the date. Email [email protected] and explain.

Chargebacks

Please email us before opening a chargeback. We refund without question inside the window; a chargeback is slower for both of us and counts against our payment processor account.

Contact

Refund or related questions: [email protected].